Returns & Exchanges
Engine Official is committed to ensuring your satisfaction with every purchase. If you are not completely happy with your order, we offer a hassle-free return and exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain in unworn, mint condition during transit.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned garments, we will process your refund or ship out your exchange within 5-7 business days.